Shipping Policy
At Buysmserrt, we’re committed to providing you with fast and reliable shipping, so you can enjoy your purchases as soon as possible. Here's a quick overview of our shipping process:
1. Shipping Methods & Costs
We offer two main shipping options to fit your needs:
-
Standard Shipping
- Cost: $10.00 for orders between $0.00 and $60.00
- Free Shipping for orders over $60.00
- Estimated Delivery Time: 7-15 business days
Standard shipping is available for most regions, but delivery times may vary depending on your location.
-
Expedited Shipping
- Cost: $20.00
- Estimated Delivery Time: 3-7 business days
Choose expedited shipping for a faster delivery option!
2. Processing Time
We aim to process your order as quickly as possible—typically within 1-2 business days. During busy times or if items are out of stock, processing may take a little longer. You’ll receive a confirmation email once your order is on its way.
3. Shipping Locations
We currently offer shipping within the United States only. At this time, we don’t provide international shipping.
4. Tracking Your Order
Once your order ships, you’ll receive a tracking number by email. This will allow you to track your package’s journey. Please note, tracking information may take up to 24 hours to update after being sent.
5. Shipping Delays
While we strive to deliver your order on time, sometimes unexpected delays can happen due to weather, holidays, or shipping carrier issues. We appreciate your patience and understanding if your order takes a little longer to arrive.
6. Address Accuracy
Double-check your shipping address to ensure it’s correct and complete. If there are any issues with your address after your order has been placed, just let us know right away at [email protected], and we’ll be happy to assist you.
7. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us within 7 days of receiving your shipping confirmation. We’ll work with the carrier to resolve the issue as quickly as possible. Depending on the situation, we may send a replacement or issue a refund.
8. Shipping Charges on Returns
For return shipping details, please refer to our Refund and Returns Policy. Return shipping fees are generally the customer’s responsibility unless the return is due to an error on our part, such as sending a defective or incorrect item.
9. Need Help?
If you have any questions or need help with your order or shipping, don’t hesitate to reach out to us:
- Email: [email protected]
- Phone: +1 936-228-2630
- Address: 11510 Persimmon St, Willis, TX 77318, United States
Thank you for choosing Buysmserrt! We’re excited to deliver your new products with care.
Comment